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Receptionist/Administrative Assistant

Synergy Services is an Equal Opportunity Employer. The following position is currently available. Resumes with cover letter may be submitted in confidence to hr@synergyservices.org

For questions contact LaMonya Lockett at 816-505-4846.

All full-time positions are eligible for generous benefit package including medical, vision, dental, life and disability insurance, paid vacation and holidays, sick days and personal holidays and a 401K Plan with Employer Match. Some regular part-time positions are eligible for partial benefits. Synergy Services is an equal opportunity employer who values and embraces diversity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Family Care

Receptionist/Administrative Assistant- FT Position – Synergy Services mission is to strengthen the individual, family and community through prevention, crisis intervention, shelter, counseling, advocacy and education. We have an immediate need for a Receptionist/Administrative Assistant. The individual in this position will act as receptionist for the Meier Center. Greet all clients, staff and visitors. Maintain office supplies, perform general clerical duties, answer incoming telephone calls and provides administration tasks, specifically for Ex Dir and Directors who office from the building. Keep track of employee schedules.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Provide a professional and welcoming presence in person and by phone for all visitors, staff and clients to the building.

Answer and direct incoming telephone calls.

Demonstrate detailed knowledge about the agency so that clients, callers and visitors can be routed efficiently and appropriately.

Welcome visitors or clients as they enter the building and alert the person they are there to see.

Keep track of therapists’ schedules and case assignments—remote and on-site, know who is in which office, maintain sign-in book.

Oversee front desk requests.

Perform filing, copying, collating or other office clerical duties, specifically for management, and for others as time allows.

Maintain office supplies.

Organize new client folders and give clients appropriate paperwork.

Record problems and direct them to the appropriate personnel.

Perform data entry as needed.

Assist in keeping common areas clean and organized.

SELF-MANAGEMENT

Respect confidentiality of client/agency.

Participate in Performance and Quality Improvement activity is required by each employee.

Behave in honest, fair, and ethical manner; demonstrate consistency in words and actions; model high standards of ethics.

Treat others with courtesy, sensitivity, and respect.

Assess and recognizes own strength and challenges and pursues self-development.

Deal effectively with pressure; identify skills to build resiliency in self.

Listen effectively and communicate clearly and effectively both orally and in writing.

Adapt to new information, changing conditions, or unexpected obstacles.

Adhere to agency Trauma Informed Care principles.

Position requires high school diploma or general education degree (GED), Associates Degree preferred; minimum of one year experience and/or training; or equivalent combination of education and experience. All staff must be 21 years of age, pass a background check (Children’s Division/Central Registry/Child Abuse), drug screen, fingerprint screen, have a valid driver’s license and proof of insurance. Position requires CPR, and Chauffeur’s License within 30 days from date of hire. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Diversity & Inclusion:

Synergy Services is committed to fostering, cultivating and preserving a culture of diversity and inclusion. We feel our staff, interns and volunteers are among our most valuable assets. The collective sum of the individual difference, life experience, knowledge, self-expression and unique capabilities that our staff, interns and volunteers bring to their work at Synergy represents a large part of not only our agency culture but our reputation as well.

We embrace and encourage our staff’s, intern’s and volunteers’ differences in age, race/ethnicity, religious creed, ancestry, color, sex, disability, national origin, marital status, political belief, sexual orientation, gender identity, gender expression, genetic testing and screening information, covered veterans status or any other characteristic that makes us unique.

Non-Discrimination:

We firmly support the principle and philosophy of equal employment for all individuals, regardless of age, race/ethnicity, religious creed, ancestry, color, sex, disability (including pregnancy), national origin, marital status, political belief, sexual orientation, gender identity, gender expression, genetic testing and screening information, covered veteran status or any other protected category pursuant to applicable federal, state or local laws.

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